I have been an on-the-job trainer since 1969 when I received
my first full-time job after dropping out of college and needed to find
employment because I was getting married.
I was able to continue my one-the-job training opportunities while in
the military in the early 70’s and again after returning to college and
graduating, helping fellow employees learn the specifics of their job duties
and responsibilities.
But, it was not until 1986 that I was exposed to adult
education through the Community College System designing and teaching training
programs to employees of business and industry. One such program was Team
Oriented Statistical Problem Solving that was basically a program of process
improvement (reducing variation) by way of collecting and analyzing meaningful
data. The key word here is meaningful.
It was though this process that I witnessed (firsthand) high
school graduates that had been passed through the system by teachers who really
did not want to be teachers or that did not want to hold the student
accountable or that were simply overwhelmed by all the rules and regulations
governing education (at that time) while receiving national average wages. Many of these teachers had decided to only
perform commensurate to their level of compensation and I could easily identify
with their points-of-view as well as with their frames-of-mind.
This was a milestone awareness to me because I began to
realize and confirm visually that our free market enterprise system was
structured in such a way as to pay the employee closest to the customer the
least amount of money. To this day, I
have still not discovered which business school is teaching this nonsense yet
it is the way, more often than not, that we seem to operate.
Many of these high school graduates could not spell, could
not write complex sentences, did not know basic math or science, and had little
(if any) sound knowledge about history or how legislation was passed through
Congress. Today, over 20 years later, it
might be a little better; but, can you imagine working in an American company
with a culturally diverse workforce and many of the Americans don’t know
history or how laws move through Congress…
How embarrassing…
I recall during the 90’s being asked to address a high
school Junior Achievement class and talk about business and future
opportunities. I was informed straight away by the students
that they did not care what I had to say that all they needed from me was to
tell them what was going to be on the test at the end of the class so that they
could memorize the information, receive a high grade, and not jeopardize their
chances of getting into college as it was not a matter of what you knew but one’s
grades.
So, we might ask ourselves:
who was responsible for creating that mentality?
Well, actually I do not have enough fingers on both hands
collectively to point to all the people who are in some way responsible. And, I do not imagine much has changed since
then.
Is it horrible for me to think what I am about to write but
does this same mentality exist in our colleges and universities? Do we pass students through to simply maintain
constants streams of revenues from one year to the next?
As the cost of education rises, less and less can afford the
opportunity, putting more and more pressure on school to keep those students
that they presently have enrolled. I
mean, we certainly do not want to reduce the salaries of our professors to keep
these cost low, do we?
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