10/22/2014

Unethical Marketing Techniques

The following is an excerpt from a recent Huffington Post article:

Ever wonder why your iPhone seems to slow down after a few years? Why the once-amazing device gets cranky and struggles to perform basic tasks or load apps?

The answer lies in Apple's software, and it's a key part of the company's strategy to keep millions of people buying new iPhones.

Apple releases a new mobile operating system every year, and that keeps a powerful cycle in motion. Each fall for the last few years, people have rushed to download the latest and greatest version of iOS, which is designed for -- and, as a result, works best on -- the newest hardware that is also released around the same time. In the months leading up to the release, many app developers furiously update their apps for the latest operating system.

But, this is not a new phenomenon that we are experiencing but a marketing strategy that has worked over and over again for years.

Microsoft follows the same strategy with their Windows OS and do the manufacturers of computers like Dell who have to develop larger and harder HDD’s in order to keep up with the latest and greatest programs taking up more and more space.

But again, nothing new.

In 1980, I was in Business Grad School and we were informed by our Marketing instructors that it would be our jobs in the future to convince people to buy our products knowing they did not need them nor could they afford them.  We were also told about a strategy called, “built in obsolescence.”

This engineering concept simply stated means teach your engineers to design products and have them build so that they will need to be replaced in 3-5 years because they no longer function correctly.

But this concept has underlying ethical issues, so the change took place to build better and better products that needed to be replaced but not because they were worn out but because they needed to be upgraded in order to function better than they did before.


No ethical concerns here…

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